Blessed with an extraordinary singing voice, Holly is all set to audition for the newly vacated place in the famous Ridgefield, Connecticut, Christmas group The Snow Belles, which was founded by her late mother forty years ago. Shocked and upset when the slot goes to someone else, the barely talented best friend of the group's de facto leader, Marci, Holly winds up convincing the local mall manager to hold a competition for the best Christmas group to host the yearly Christmas festival at the mall. Putting together a hodgepodge group of her own with a few quirky members of her office, Holly finds herself on a journey to the real meaning of Christmas – with a new singing group and a new love thrown in for good measure.